Volunteer Markham, a service of the Information Markham and Volunteer Centre (IMVC), respects the privacy of our staff, members, clients, volunteers, supporters and public stakeholders who provide personal information to us. We value the trust of our stakeholders and we commit to being clear, transparent and accountable when dealing with the information that you share with us.
In delivering our programs and services, we often gather and use personal information and will carefully protect this information and will obtain consent to utilize the information for any other purpose. If at any time you wish to access, modify or remove your personal information please contact us by phone at 905-415-7500 or CLICK HERE to contact us by email (select “General Information”) and we will gladly accommodate your request.
What is Personal Information?
Personal information is any information that can be used to distinguish, identify or contact a specific individual. This information can include an individual’s opinions or beliefs, as well as facts about, or related to, that individual.
The Personal Information Protection and Electronic Documents Act (PIPEDA) outlines some exceptions. These include business contact information and certain publicly available information, such as names, addresses and telephone numbers that are published in directories (i.e. information on a business card).
Where a person uses his or her home contact information as business contact information, we consider that the contact information provided is business contact information and is not subject to protection as personal information.
Our Privacy Practices
Volunteer Markham adheres to the following privacy practices:
Information Collection and Use
We collect, use and disclose personal information about you only for purposes that would be considered appropriate. For example, if you decide to complete an on-line profile, a volunteer registration form, or a survey that you receive from us requesting your feedback, you may be asked to provide certain information such as your contact information (name, e-mail address and mailing address), gender, birth date, age group and other pertinent information which would aid us in being able to service you better.
The information you provide may be used by us to create and deliver to you our e-mails, e-newsletters, volunteer opportunities, or member-only communications.
Cookies and Log Files
When you visit the Volunteer Markham website or view one of our e-mails and/or e-newsletters we may use tags, tracking links and/or similar technology to note some of the pages you visit on our website and to personalize your experience. We may also use tags to determine what types of e-mail your browser supports. Note that we may use the information collected through tags, tracking links and similar technology in combination with your personally identifiable information for internal business purposes, such as to analyze trends, administer our website, track traffic patterns, and gather demographic information for aggregate use. In addition, this information may be used to help develop strategic marketing plans to guide us in the advancement for the use of Volunteer Markham’s website and our on-line volunteer referral/matching service.
We may collect, store or accumulate certain non-personally identifiable information concerning your use of this website, such as information regarding which of our pages are most popular. We may share or transfer such non-personally identifiable information with or to our affiliates, supporters and partners for the sole purpose of demonstrating our service delivery and in making requests for on-going financial support for the delivery of our programs and services. We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request.
Notification of Changes
We have taken great measures to ensure that your visit to our website is an excellent one and that your privacy is constantly respected. If you have any questions, comments or concerns about our privacy practices, please contact us by phone at 905-415-7500 or CLICK HERE to contact us by email (select “General Information”).
For more information on privacy and your rights regarding your personal information visit the website of the Privacy Commissioner of Canada at www.priv.gc.ca.
Revised: March 2019